Ordering and Delivery
On this page, we're explaining how to place an order on our website and how we handle deliveries. At Chelsea Baby, we aim to be clear and keep you informed at every stage of the process. That's why we recommend thoroughly reading the information provided before placing an order to prevent any issues or misunderstandings.
PaymentWe offer various forms of payment including card, Paypal and Klarna to give you a range of options all of which are secure.
You can place the order with us by using this site or you can place the order over the phone on 01902 490 211.
Can’t Find What You Are Looking For?Our aim at Chelsea Baby is to be the one stop shop for all your parenting, gift and child needs. We are adding new products everyday and our team are always on the look out for new brands and products that are on the market. If you are looking for a specific product please let us know at email@example.com and our team will get back to you.
TrackingWe will keep you informed at the status of your order at every stage. If you haven’t received any emails please check your spam folder as they can sometimes fall in there. If you have any questions our team can be reached on email at firstname.lastname@example.org or on 01902 490 211
At the minute we are delivering only to the postcodes within UK Mainland which mean we do not deliver to:
- Northern Ireland
- Scottish Highlands
- Chanel Islands
- Isle of Man
- Isle of Arran and Millport
- Orkney Islands, Golspie, Halkirk, Kirkwall, Dunbeath, Helmsdale, Brora
- Isle of Wight
- Isles of Scilly
- Shetland Islands
- Isle of Anglesey
We offer a free delivery service for all orders over £50 to mainland UK addresses*. If your address falls out side of this area there may be additional carriage fees. This will be displayed clearly on the checkout/basket page.
*Except Two-Man Delivery. Unfortunately due to rising, costs some larger items by certain brands may incur extra carriage charges that we must pass on to you. Most of these are White Glove Deliveries where the delivery drivers will deliver to a specific room of your choice.
For more information please call us on 01902 490 211.
Please note that if your order falls below the £50 threshold your order will have a £5.95 delivery charge.